Reviews
Our tech faxin was very professional and knowledgeable. He answered all our questions to help us make the best decision about repair or replacing our system.
Very friendly,,knew and did his job,,np at all
Explained everything he was doing. Very courtesy. Very clean uniform. Put on shoe covers. Nice to my dog
They are very knowledgeable friendly and very helpful
Great work. Fixed everything that was needed.
Cory and team displayed professionalism and attention to detail through the whole install
Andrew was at the house until 9 pm fixing the outdoor fan motor that had gone bad. He didn't have to leave and get parts as he had on his truck which saved time and was able to get the AC working again within just a few hours! Highly recommend Shafer heating and cooling!!! Thanks again for getting the wife and kids AC in such a hurry.
When you have to deal with something as stressful as your HVAC system breaking down in the middle of summer, there are a lot of unknowns and worries when calling a company for repairs. Faxin Pan and his co-worker Logan eliminated my concerns from the very minute they introduced themselves. Both of them were extremely friendly and explained everything they were going to do before they started. When they started, they explained each step as they went along and answered any question I asked with a thorough explanation and made sure I understood. My wife and I were very happy we called Shafer Heating and Cooling. I recommend this company and especially these 2 technicians to anyone with HVAC issues and especially those who are worried about getting raked over the coals by a repair company. Outstanding service and professionalism!
Love this company
