Reviews
We had a unit installed a few weeks ago.
Johnny and Robert did our install.
Over the years we have had all sorts of service people come to the house. As most people do. And I can honestly say without a doubt that Johnny and Robert were the most impressive team I have ever had in my home. They were WONDERFUL.
They are nothing short of spectacular!
It has for sure made having people in our home easier and no stress whatsoever. Which for me is saying something, I'm usually extremely anxious to have added people to our already hectic house.
I'm incredibly awed by their professionalism and respectfulness.
And will request the two of them for any of our future heating and cooling needs.
Both Jeremy and Shawn were so helpful, with explaining my needs, and answering my many questions, from maintainence to finance. Thank you for sending two young men, who you can be very proud of representing your company. God bless
I was so very pleased with the service provided. From the first visit of a service call by Noah, to a visit by Shawn for installation information, to Cody and Tyler (and one gentleman in training whom I didn't get his name) our wonderful installers! I was floored by the service. So very professional! I am hooked on Shafer!! Thank you so much!!
From the start, Shafer has been an amazing business to work with. They came out to check my system within a few days of contacting them when my air stopped working. Jeremy, the repair technician was so professional and gave me great information. Because of the age of the system (1988-90), I would need a new one.
The next day Shawn came out to do a sales presentation. Again, super professional. These guys have been trained well! After giving me several options, I chose the system I wanted. The very next day, Shawn returned with a loaner unit so that I could stay cool until my new system arrived.
A week before my new unit was installed, Noah came with another employee to clean and sanitize my ducts. They did the job well!
On the day of the install, Cody and Tyler(?) - also known as "Muscles" - arrived early and did such a great job. They installed the new system efficiently! They answered any questions I had and were very pleasant to work with. Before they were done, they explained what I needed to know to run the thermostat for both air and heat. And they cleaned everything up before they left.
Each time someone came into my home, they put booties over their shoes to protect my floors. They used drop cloths, corner protectors, and a door shield to protect my property. I received phone calls prior to each visit and on the cleaning and installation, I was sent an email the day before with a picture of the employee coming.
You will get professional service and peace of mind with Schafer!
Shafer heating and cooling has been very helpful with helping us tend to our geothermal heating system. Faxin was our specific technician and he was extremely patient and knowledgeable and kind while he was working. He told me everything he was doing and explained why he was doing it. I highly recommend this business and Faxin as the technician to get the job done! Thank you!
Great company and the technician Faxin was very friendly, professional, and very informative!
Shafer's provided regular maintenance for our geothermal unit, we also had them clean our ducts and vents, as well as install a new style filter system. They are excellent about communicating each step of the job, while also providing recommendations and additional options. Tyler and Faxin were extremely professional, courteous and did a great job keeping me informed throughout the process -- even providing before and after photos of the duct cleaning. It is wonderful to find such a professional company that will provide high-quality service in our rural area. Highly recommend.
Wayne was right on time with the scheduled appointment. He was very knowledgeable. He answered all of my questions. Great service!
Wayne was right on time. He had called saying that he would be there in 30 minutes and he was. He and his partner checked everything, cleaned everything and were very thorough in testing. I have been with Shafer Heating & Cooling, LLC for at least 19 years and I will continue to be a customer. They are a good company.
I have used Shafer Heating & Cooling several times in the past. Everyone is pleasant to talk with and very knowledgeable about any questions i may ask. Service tech Wayne has been here for my last 2 service calls. He always calls to let me know aproximately when he will be here as do the other techs that have been here in the past. I like thet about their company. When he arrived this time he remembered from his first visit that I have very poor hearing and I probable would not hear him knock on my back door so he called my cell phone to let me know he was here. That little extra kindness shows me what kind of a man he is. He answers any and all questions that I might have concerning my heating or cooling system. I am happy that I chose Shafer to be my heating & cooling repair company. Thanks for the great service.
