Reviews
Jeremey was very knowledgeable about heating/cooling. He was able to diagnose and fix the problem within a matter of minutes at a decent price. I highly recommend this service.
We chose Shafer because of their reputation and years in business and are glad we did. We joined the club membership for regular maintenance and our technician Wayne did a very thorough job of inspecting and cleaning our system. He was very knowledgable, professional, and courteous. He explained everything he did and we feel better knowing everything is running like it should. This was one of the best experiences we've had with a service company.
This company is the gold standard of heating and cooling maintenance. From the minute they answered the phone to the completion of the job, their dedication to excellence was obvious. In addition, we had had another hvac company in last winter to repair the same problem. That company told our landlord there was nothing wrong with the furnace. Shafer's tech diagnosed it in less than 10 minutes and had it repaired in 50 minutes. A simple thermostat replacement. It's been a long time since I've encountered such professionalism. I Love this company!!????
My furnace quit working I called Shafer they came out same day problem fixed !! Wayne was our repair man he was very knowledgeable and respectable did an excellent job of explaining the problem and the solution to the repair of the furnace !! Problem was fixed and an affordable price ! Great service !! I highly recommended Shafer !!
They are knowledgeable and professional. I loved that they wore shoe covers while walking around the house, since we have some rugs and carpeting. They communicated very well and called before they came and was always here around the time they gave us. We're very pleased with the work they did. We'll definitely use them again.
I was very pleased with the services performed by Shafer Heating and Cooling. Wayne spent hours searching for the problem on Friday, Jeremy did the same on Saturday. When the repairs would have been too expensive to invest in a 23 year old system, Ron came out to give me an estimate for replacing the furnace and heat pump. On Wednesday Cody and his crew came to install the system. Each young man was extremely friendly, polite and knowledgeable. All were very professional and got the job done quickly. They also did an excellent job of cleaning up when it was finished.
Ron Shafer has been my HVAC man for over 25 years. This past year I had a new 18 seer heat pump installed and it is working great. Purchased a maintenance agreement and they just did the first 6 month check up and the system just purrs along. They care about their business, employees and the customer which is a win win and win scenario.
