Reviews
Great service. On time. Did what they promised. Techs were super helpful. They were unfamiliar with my furnace brand so it took several trips to finally diagnose the issue as a faulty 2nd stage heat exchanger (which fortunately was covered under the manufacturer's extended warranty).
Very dependable and knowledgeable
Great company and very professional
Robbie and Dean who worked with me were very helpful and kind. Corey and Lance who installed our new heating system were also very helpful and respectful as well.
Shafer Heating & Cooling made two service calls for our older gas furnace within a 30 day period. The obvious problem was that we needed a new furnace. The Shafer heating expert came and looked at our old unit, determined that it was not repairable, and made a detailed presentation on our options for a replacement. We made a selection and the team came and installed a new furnace within the week. We are super pleased with the professionalism of all the Shafer employees with whom we have worked in the past month. We sincerely and highly recommend Shafer Heating & Cooling, LLC for residential heating and cooling needs.
Very professional, friendly and timely. Highly recommend for maintenance or installation of any heating or AC needs.
They were very detailed in the quote. After we settled on just what we wanted, they were out very quickly and had everything done in a day
The system is working very well for us
Wes and I had a whole home humidifier and UV light installed due to dryness in our home. The NEXT day it showed a huge difference! Tyler and Lance came in and took time to explain and show us where everything would be and how to use it also. They were professional and keep the place clean. I was educated regarding what the benefits and products do and was a all around great experience!
They did some repairs to our heater. Unfortunately, the heater was kicking off just as soon as they leave. I would call and they would send someone right out. This went on for days. Finally figured out what the problem was and they stuck it out and ultimately fixed it. I highly recommend them. We have a maintenance program with them as well. Great company and great staff!
All of their technicians have been knowledgeable and very respectful.
