Reviews
They are always on time and call you when they are on their way to you. I'm always satisfied with them. I purchased one of their furnaces and air conditioner service in 2005.
I had Robbie as my tech and he was so polite, informative and professional! He explained and fixed what has been wrong with our thermostat, and was so helpful! Highly recommend.
Faxin did a fantastic job on my gas furnance that hadn't been used in several years. Very knowledgeable and courteous service. Thanks. B. Beam.
Wonderful company. Very professional and caring. And they always answer the phone. I'm a customer for life!
As luck would have it our furnace needed replaced right before the winter storm arrived. Shaffer Heating and Cooling was able to get our furnace installed before the cold weather hit. This was a direct result of the dedicated and professional work conducted by the lead technician-Johnny. He stayed late and offered information about the work he completed and what he would be doing next. Both technicians on the job were courteous and friendly. I can't say enough about the quality of work provided. I feel very confident in the service and checkups that will be continued.Very happy we chose Shaffer Heating & Cooling and would highly recommend this company to anyone considering a heating/cooling system.
Very professional staff and outstanding attention to detail.
????They are good and know what they are doing and get the job done well i am very well please!!!! @[100066361554820:2048:Arthur Mann]
Pros: Technicians are wonderful, experienced, knowledgeable, and professional. Prices are also reasonable, more so with the maintenance package. Good emergency service.
Cons: They don't do warranty work. The scheduling was off both times I used them, and they don't send email confirmation until the day before service, so it caused some confusion. (1 time was told wrong day of the week, and 1 time rep scheduled for PM instead of AM but technician caught it.)
