Reviews
Robbie initially came out to run a new condensation line in our crawl space so it would drain outside. That was to be step 1, then we were going to take additional steps down the road to keep it perfectly dry down there. Robbie informed us they have Whole House de-humidifiers, and that's exactly what we needed. I was shocked to learn he could install it the next day. It seems most outfits require several weeks of lead time. Robbie, Lane, and Cory came out the next day and did it all in about 4 hours. They installed the electric, put down all new vapor barrier, installed the condensation pump, de-humidifier, and tied everything in so it drains out one line. Job well done!
Tyler and Lance were very friendly and did a good quick job. Left it cleaner than it's been in 20 years.
Today we had 3 young men at our home doing two jobs. They are so nice and polite, friendly as they are doing their jobs. They explained well what was going on and why, and were careful while doing them. Tyler was their lead person and all three enjoy what they do.
Leaving this review for my parents - they do not have Facebook lol
"Shafer Heating & Cooling are : Professional, polite, extremely knowledgeable and efficient! Our unit went out on Sunday evening and we had an entirely new system by Wed afternoon!"
Our technician was on time, very friendly and communicated with us every step of the way. Thank you for always providing great services whenever we need it!
Christian did an excellent job servicing my heating and cooling system. He was very friendly and courteous. A job well done! Five star service.
We're totally blown away with the entire process ! 1st was 2 extremely helpful individuals at the store to answer all my questions and get me scheduled for a consultation. Ron comes out 2 business days later, we shake hands and the next day the entire job is done before 2 o'clock. I will proudly use these folks for the rest of my day's.
My Ac unit went out and I called Shafer. They made sure to get me on the schedule next day. The lady that scheduled my appointment was very friendly. The comfort advisor came out and offered me a unit to fit my needs and provided me with a portable air unit until my installation was complete! The scheduled work was completed today and I am very satisfied with every employee I encountered. This company goes above and beyond for their customers.
Good knowledge of what needed to be serviced and was completed
