Reviews
Kyle Norris, the technician, was professional, friendly, and effective. He solved my issue in a short period of time.
Kyle was very professional and worked earnestly to find the problem we had been having for over a week. We needed a new thermostat but he made sure we got the best price based on what it actually required for him to wire and install the new one. Great attitude and customer service. Ty Kyle for getting us up and running with the hot humid weather we are having. GO REDS!!
Royce was absolutely amazing! He did a wonderful job communicating with us throughout the entire process, from explaining the job and the parts needed to walking us through each step. He even took the time to show us pictures so we could understand exactly what was being done. Royce was incredibly patient, friendly, kind, and helpful. We truly appreciated the time he took to answer our questions and make sure we felt comfortable with everything. We highly recommend Royce and are happy to say we are officially members! Thank you, Royce, for your outstanding service!
Robert and Steven were outstanding! Friendly and quite experienced. I would highly recommend them to anyone wishing excellent service.
Kyle Norris was my repair person on my air conditioner. He was polite professional. He found the problem quickly even in the rain and fixed the problem. Glad I picked Shafer Heating & Cooling to repair my air conditioner. Thank you Kyle for your great service. I intend to continue to use thus company .
